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GET IN TOUCH WITH US

Have any questions or enquiries? We’ll do our absolute best to get back to you as soon as possible.


“Absolutely loved the cookies I ordered! They were fresh and delightful.”

Margaret Swanepoel

SEE YOU AT OUR POP-UP EVENT?

Visit us at a market near you and indulge in MyKoekie™.
Meet our sensational team and tag us in your best cookie moment.

HAVE QUESTIONS?

Is there a minimum order online?

Yes, online orders require a minimum of 4 cookies. It keeps the delivery experience premium and the cookies protected.

Can I buy only 1 cookie?

Yes, but only at pop-ups. Online orders are minimum 4 cookies. (One cookie is cute… but we like commitment.)

Where do you deliver?

We deliver nationwide across South Africa. Your cookies are freshly baked, carefully packed and delivered straight to your door.

Can I place a custom or bulk order?

Yes, we offer selected custom and bulk orders for gifting, events and special occasions. Contact us directly to discuss your order.

Are the cookies served warm?

For the ultimate experience, we recommend warming your koekie slightly before enjoying. The centers become rich, soft and perfectly gooey.

Oven: 3–5 min at 165°C
Microwave: 10 seconds

How should I store my koekies?

Store them in an airtight container at room temperature for freshness. For longer storage, refrigerate and warm before serving.

Can I freeze the koekies?

Yes. Our koekies freeze beautifully. Simply thaw and warm slightly before enjoying again.

Do your koekies contain allergens?

Our products may contain wheat, dairy, eggs, peanuts, tree nuts and chocolate products. Please contact us before ordering if you have specific allergy concerns.

Do you offer refunds or replacements?

If there’s an issue with your order, contact us as soon as possible and we’ll do our best to make it right.